1) About
Boutique Hors Taxes de la Beauce Inc. (“we”) is committed to protecting your personal information. This policy explains what we collect, why we collect it, how we use it, and how you can exercise your rights.
2) Information we collect
Depending on how you use the website, we may collect:
- Reservation information: first name, last name, phone, email, country, state/province, travel date and time, license plate (if provided), comments (if provided).
- Newsletter: email address and minimal data required for subscription/unsubscription.
- Technical data: IP address, device/browser (depending on configuration), security logs.
- Usage data: pages visited and searches performed on the website.
3) How we use it (purposes)
- Process and manage reservations (preparation, communications, follow-up).
- Respond to your requests and questions.
- Send newsletters if you consent (promotions, new products, exclusives).
- Improve the website and user experience (statistics, performance, search analytics).
- Protect the website and prevent fraud (security, access control, abuse detection).
4) Cookies
We use cookies to operate the website (preferences, cart/reservation), improve our services, and strengthen security. You can manage cookies in your browser settings; disabling cookies may limit certain features.
5) Sharing
We do not sell personal information. We may share limited information with technical service providers (hosting, maintenance, security) when necessary, or with authorities when required by law.
6) Retention
We keep personal information only as long as needed for the purposes described, and then as required for legal/accounting obligations. It is then securely deleted, anonymized, or destroyed.
7) Security
We apply reasonable safeguards (HTTPS, access controls, backups, firewalls). No system is 100% secure; there is always some residual risk when using the Internet.
8) Your rights
You may request access, corrections, withdrawal of consent (e.g., newsletter), and deletion where applicable. Newsletter emails include an unsubscribe link.
9) Contact
Email:
info@beaucedutyfree.com
Phone:
418-597-3679