What is the advantage of ordering online, knowing that nothing will be shipped to me, unlike an online purchase from Amazon, for example? To save time when crossing the border or to guarantee your purchase of items in stock or on sale. In addition, if there is a line, one of the passengers can come to the store to pick up the order while the driver waits in line.
What is the difference between an online reservation and an online purchase? An online reservation consists of setting aside a product that you will pay for when you visit the store. Unlike an online purchase (such as on Amazon), no transaction is made on the website and no delivery is made.
How does the booking process work? You browse the website and add your items to the shopping cart, then confirm your selection by confirming a few details, including your travel date and time. You will receive a confirmation email. Your items will be set aside in the store.
Do I have to pay online? No. Payment is only made at the store when you pick up your order. This allows you to check the products before paying.
Are the prices displayed online guaranteed? Yes, the prices shown at the time of reservation are honored in store, unless otherwise stated (e.g., limited-time promotions).
Can I change or cancel my reservation? Yes. Simply reply to your confirmation email or contact us by phone at (418) 597-3679 to adjust or cancel your order.
Can I have my reservation delivered? No, the online reservation service is exclusively for in-store pickup. No delivery is offered, as this is not an online purchase and the products must be exported to the United States without fail.
Can I retrieve my online reservation at any time? No, only when the store is open. In addition, when you enter your date you plan to pick up your reservation, the time selection is linked to our opening hours.
Where can I pick up the reservation? At the Beauce Duty-Free Shop at 1000 Route 173 in Saint-Théophile, Quebec G0M 2A0.